“The reality is, many digital transformations fail because companies aren’t integrating their
business and technology strategies from the start”
Chris Bedi, CIO, ServiceNow
New technology terms emerge at a ferocious pace. Some are destined for stardom; others barely make it a few feet. Despite the back and forth, real progress is made over time. 10-years ago cloud was a “marketing concept developed by the vendors”. And now, it’s a saviour of the pandemic and a key enabler of greater sustainability too.